Limited-Time $29 Lifetime Deal — Turn your website visitors into leads and customers before the price goes up.

Buy Now
Log in
Try for free

Refund and Returns Policy

Refund Policy

Last Updated: July 27, 2026At YS LeadGen, we strive to deliver high-quality WordPress software and exceptional customer support. Your satisfaction is important to us, which is why every purchase of YS LeadGen Pro is backed by our 14-Day Money-Back Guarantee.We also offer a free version of YS LeadGen that requires no credit card, allowing you to explore the plugin’s core features before upgrading to Pro.Please read this Refund Policy carefully before making your purchase.

14-Day Money-Back Guarantee

We stand behind the quality of YS LeadGen.If you’re not completely satisfied with your purchase, you may request a full refund within 14 calendar days from the original purchase date.To request a refund, simply contact our support team with your:
  • Order number or purchase receipt
  • Email address used during the purchase
  • Reason for requesting a refund (optional but appreciated)
Refund requests are reviewed promptly, and approved refunds are generally initiated within 2 business days.

Try the Free Version First

Before purchasing YS LeadGen Pro, we encourage you to try our free version, which is available at no cost and requires no credit card.The free version lets you:
  • Explore the plugin interface
  • Test compatibility with your website
  • Evaluate core popup and form features
  • Determine whether YS LeadGen meets your business requirements
This allows you to make an informed purchasing decision before upgrading.

Before Requesting a Refund

If you’re experiencing any issues, we encourage you to contact our support team before requesting a refund.Many common issues can be resolved quickly, including:
  • Plugin installation
  • License activation
  • Website compatibility
  • Popup configuration
  • Form setup
  • Integration assistance
  • Performance optimization
  • General usage questions

Our team is committed to helping you get YS LeadGen working successfully and will make every reasonable effort to resolve your issue.

You can reach us through:

In many cases, issues can be resolved within a short period, allowing you to continue using the plugin without needing a refund.

Refund Eligibility

You are eligible for a refund if:
  • Your request is submitted within 14 calendar days of the original purchase.
  • The purchase was made directly from the official YS LeadGen website.
  • Your payment was successfully completed through an authorized payment method.
Since YS LeadGen is a digital software product, there is no need to return anything.

Refund Exceptions

Refund requests may not be approved in the following situations:
  • The refund request is submitted after the 14-day money-back guarantee period.
  • The purchase was made through a third-party marketplace, reseller, or partner. In these cases, the refund policy of the respective seller applies.
  • Fraudulent activity, payment disputes, chargeback abuse, or unauthorized transactions are detected.
  • Multiple repeated refund requests are made without valid reasons.
  • The purchase violates our Terms of Service.
Each refund request is reviewed individually to ensure fairness for both our customers and our business.

Refund Processing

Once your refund request has been approved:
  • Your refund will be initiated within 2 business days.
  • The refund will be issued to the original payment method used during checkout.
  • Depending on your payment provider or financial institution, it may take several additional business days for the funds to appear in your account.
If you haven’t received your refund after a reasonable processing period, please contact us, and we’ll be happy to assist.

License Cancellation

When a refund is approved:
  • Your YS LeadGen Pro license will be canceled.
  • Access to premium plugin downloads will be revoked.
  • Access to future plugin updates will end.
  • Premium support associated with the refunded license will no longer be available.
You may continue using the free version of YS LeadGen at any time.

Subscription Renewals

If your license includes automatic renewal, renewal payments are generally considered final once processed.If you believe a renewal payment was charged in error, please contact our support team immediately. We will review your request and assist you based on the circumstances.You can also disable automatic renewal at any time before your next billing cycle from your account, if applicable.

Chargebacks

If you experience a billing issue, duplicate payment, or any other payment-related concern, please contact our support team before initiating a chargeback through your bank or payment provider.Most payment issues can be resolved quickly through our support team.Fraudulent or abusive chargebacks may result in:
  • License suspension
  • Account restrictions
  • Permanent termination of future purchases

Policy Updates

We may update this Refund Policy from time to time to reflect changes in our products, services, or legal requirements.Any updates will be published on this page with a revised “Last Updated” date.We encourage customers to review this page periodically.

Contact Us

We’re always happy to help.If you have questions about this Refund Policy, need technical assistance, or would like to request a refund, please contact our support team.

Support Options

Whether you need help with installation, licensing, compatibility, configuration, or billing, our team is here to assist you. We recommend contacting us before requesting a refund, as many issues can be resolved quickly through email or live chat.

Thank you for choosing YS LeadGen. We appreciate your trust and look forward to helping you grow your business.