Shipping and Delivery Policy

Effective Date: 15-Jul-2025

Digital Product Delivery

YSLeadgen is a digital WordPress plugin – no physical shipping required! You’ll receive instant access to your purchase.

Instant Delivery Process

After Purchase Completion:

1. Immediate Email: License key and download link sent to your email
2. Account Access: Login credentials for your dashboard at ysleadgen.com
3. Download: Plugin files available for immediate download
4. Installation Guide: Step-by-step instructions included

Delivery Time: Within 5 minutes of successful payment

What You’ll Receive

Via Email:

• License key for plugin activation
• Download link for plugin files
• Installation instructions
• Getting started guide
• Support contact information

In Your Account Dashboard:

• Plugin download access
• License management
• Documentation and tutorials
• Support ticket system
• Billing history

Delivery Issues

If You Don’t Receive Your Plugin:

1. Check Spam/Junk Folder: Automated emails may be filtered
2. Verify Email Address: Ensure you used the correct email during purchase
3. Check Payment Status: Confirm your payment was processed successfully
4. Contact Support: Email team@ysinnovations.com with your order number

Common Delivery Delays:

• Email provider filtering (usually resolved within 30 minutes)
• Payment processing delays (rare with major payment processors)
• Server maintenance (we’ll notify you if this occurs)

Account Access

Login Information:

• Website: ysleadgen.com
• Account Creation: Automatic upon purchase
• Password Reset: Available on login page
• Access Duration: Lifetime for one-time purchases, duration of subscription for recurring plans

Installation Support

Getting Started:

• Detailed installation guide included with purchase
• Video tutorials available in your account
• Step-by-step documentation
• Email support for technical issues

Technical Requirements:

• WordPress 5.0 or higher
• PHP 7.4 or higher
• MySQL 5.6 or higher
• Standard WordPress hosting environment

Delivery Guarantee

Our Promise:

• 100% Digital Delivery: No shipping delays or lost packages
• Instant Access: Available immediately after payment
• Reliable Downloads: High-speed servers with 99.9% uptime
• Backup Access: Always available through your account dashboard

If Delivery Fails:

• Full refund if we cannot deliver within 24 hours
• Alternative delivery methods available
• Direct file transfer if needed
• Priority support for delivery issues

International Customers

Global Access:

• Available worldwide – no geographic restrictions
• No additional shipping fees or customs charges
• Same instant delivery regardless of location
• Multi-currency payment support

Subscription Renewals

Automatic Delivery:

• Updates delivered automatically to your dashboard
• Email notifications for new versions
• Seamless license renewal process
• Continued access throughout subscription period

Contact Information

For Delivery Issues:

• Email: team@ysinnovations.com
• Subject: “Delivery Issue – [Order Number]”
• Response Time: Within 24 hours

For Technical Support:

• Email: team@ysinnovations.com
• Subject: “Installation Support”
• Include: WordPress version, hosting details, error messages

Questions about delivery? Contact our support team at team@ysinnovations.com – we’re here to ensure you get instant access to your plugin!